Refund and Returns Policy

**Return and Refund Policy**

Thank you for shopping at [etumaxgulf]!

We want you to be completely satisfied with your purchase. However, we understand that sometimes a product may not be what you expected it to be. That’s why we offer a straightforward return and refund policy to ensure your experience with us is as smooth as possible.

**Returns**

You have [10] days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact our customer service team at [customer service email] or [customer service phone number] to obtain a return authorization. Once you have received authorization, please package the item securely and ship it to:

[etumaxgulf]
[Shop # DHG 559, Main Entrance Dragon Mart – International City – Dubai]
[International City, Dubai]

Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

**Refunds**

Thank you for shopping at [Etumaxgulf]!

We want you to be completely satisfied with your purchase. If you’re not satisfied with your purchase for any reason, we’re here to help.

Refunds

We offer refunds on products within [number of days] days of the original purchase of the product. To be eligible for a refund, please make sure that:

1. The product is in its original packaging
2. The product isn’t used or damaged
3. You have the receipt or proof of purchase

Sale items

Unfortunately, sale items cannot be refunded. Only regular-priced items can be refunded.

Damaged items

If the product is damaged in any way, please contact us as soon as possible and provide a photo of the damaged product. We will fully examine the photo and notify you via email within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect.

Contact us

If you have any questions about our Refund Policy, please contact us:

• By email: [[email protected]]
• By visiting this page on our website: [Your website URL]/contact-us

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [Your contact email].

Changes to this Refund Policy

We reserve the right to modify this Refund Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.